From non-conformance detection to SCAR closeout — Lumi agents classify defects, trace material genealogy, manage containment actions, and auto-generate 8D SCARs with full traceability across your supply chain.
Supplier issues are multi‑dimensional. Lumi resolves them end to end.
Non-conformances cascade across production lines, quality holds, and supplier relationships. Lumi agents reason through material specs, process parameters, and historical failure modes — not just checking boxes.
150+
Failure modes analyzed per NCR
Spec Deviation Detection
Identifies dimensional, material, and process deviations against engineering specs — flagging issues before they reach assembly.
<3s per inspection
5-Why Root Cause Analysis
Automatically generates structured 5-Why analysis chains, linking failure effects to root causes with supporting evidence from inspection data.
AI-guided reasoning
SCAR Auto-Generation
Drafts Supplier Corrective Action Requests with failure details, containment actions, and required response timelines — ready for supplier submission.
Draft in <5s
Supplier Trend Analysis
Tracks repeat non-conformances across suppliers, parts, and time periods — surfacing systemic quality issues before they escalate.
Pattern recognition
Containment Action Tracking
Manages quarantine holds, lot segregation, and disposition decisions — ensuring non-conforming material never reaches downstream processes.
Zero escapes
Audit Package Assembly
Compiles complete NCR documentation — inspection reports, corrective actions, verification records — into audit-ready packages for ISO/AS9100 compliance.
ISO/AS9100 ready
The Challenge
Supplier quality is a firefight
Quality teams juggle spreadsheets, email chains, and disconnected systems to track NCRs. Root causes go unresolved, SCARs pile up, and repeat failures erode supplier relationships and production schedules.
Today
Manual tracking, reactive firefighting
NCRs tracked in spreadsheets with no centralized visibility
Root cause analysis done ad-hoc, often skipped entirely
SCARs issued late, with no follow-up or verification
Repeat failures from the same suppliers go undetected
With Lumi
Intelligent, proactive, and fully traceable
AI agents classify and prioritize NCRs in real time
Automated 5-Why analysis with evidence-backed reasoning
SCARs auto-generated and tracked through supplier response
Trend analysis flags repeat offenders across the supply base
How It Works
A five-stage quality pipeline
Lumi agents process each non-conformance through a structured pipeline — classifying defects, tracing material genealogy, managing containment, and generating 8D SCARs with full systems integration.
1
Intake & Classify
Parse NCR from QMS, classify defect type & severity, scan for repeat history
2
Trace & Impact
Build lot genealogy tree, map material flow, identify blast radius & estimate CoQ
A coordinated team of AI agents — each handling a distinct quality function — working together to resolve non-conformances faster and prevent recurrence.
NCR Intake & Triage
Ingests non-conformance data from multiple sources — incoming inspection, in-process checks, and customer returns — classifying by severity and routing to the right workflow.
5-Why Engine
Guides structured root cause analysis through five iterative "why" layers, linking each cause to supporting inspection data and historical failure patterns.
SCAR Management
Auto-generates Supplier Corrective Action Requests, tracks supplier responses, and monitors implementation deadlines with escalation triggers.
Trend Intelligence
Analyzes NCR patterns across suppliers, parts, and time — identifying systemic issues and recommending supplier development actions before problems escalate.
Containment Control
Manages material quarantine, lot segregation, and disposition workflows — ensuring non-conforming parts are isolated before reaching assembly or shipping.
Compliance & Audit
Assembles complete NCR documentation packages — inspection data, corrective actions, verification records — formatted for ISO 9001, AS9100, and IATF 16949 audits.
Use Cases
Where Lumi excels
Built for the operational complexity of manufacturing quality — not generic task automation.
01
Incoming Inspection Management
Automate incoming material inspection workflows — from receiving dock to quality hold to release — with AI-driven spec verification against engineering drawings.
02
Supplier Performance Scorecards
Generate real-time supplier quality scores based on NCR frequency, severity trends, SCAR response times, and corrective action effectiveness.
03
Production Line Quality Holds
Detect in-process non-conformances, trigger immediate containment actions, and route disposition decisions to the right quality engineer — in seconds, not hours.
04
Customer Return Investigation
Trace returned parts back through production, inspection, and supplier data — identifying the root cause and preventing recurrence across the entire supply chain.
See it in action
Walk through the full NCR cockpit — from detection to SCAR closure — in our interactive demo environment.
